Delivery

MOSCOW

Courier service

Cost: free
Online payment
No try-on service
Orders placed before 5:00 p.m. will be delivered on the next business day
Orders placed after 5:00 p.m. will be delivered on the day after tomorrow
Orders placed on the weekends will be delivered on Tuesday
Delivery time: Monday – Friday 10:00 a.m. - 9:00 p.m.; Saturday 10:00 a.m. - 5:00 p.m.
Packaging: 19.04 personal packaging

RUSSIA

DHL Courier service

Cost: 2500 rub
Online payment
No try-on service
2-5 business days depending on your region
Delivery time: Monday – Friday 9:00 – 6:00 p.m., except weekends and public holidays
Packaging: 19.04 personal packaging

Worldwide SHIPPING

DHL Courier service

Cost: 45$
5 - 10 business days (depending on postcode)
Delivery time: Monday to Friday 10:00 a.m. – 8:00 p.m., except weekend and public holidays

After confirming the order, we will send a tracking number to your e-mail, where you can track your order and contact DHL personally to discuss the details

Packaging: 19.04 personal packaging

! Please, take notice that all orders are shipped on a DDU (Delivery Duty Unpaid) basis, meaning your order may be subject to local taxes and/or import duties, which are levied by your local customs authority. Product prices are displayed exclusive of all taxes and duties.  We are unable to calculate the exact amount of duties and taxes your order will incur, as these charges are imposed directly by the country shipping to

 

Returns

! We offer a free return only in Russia.

We want you to enjoy your new item. If you’re not completely satisfied with your purchase, you can return the item(s) within 14 days after buying offline.

You have two attempts to hand over your return to the courier, after that you will need to ship it back at your own expense.

All articles can be returned as long as they have not been used and are in perfect condition, with all original tags attached and accompanied by the return form**.

You can start the return process by logging in to your account. Your order status has to be "Completed".

! To make a refund you need to contact us by writing to us at shop@1904world.com , we will send you a Return Form and a Return Instruction

International returns

For all International returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. We do not currently offer free returns Internationally. You may contact shop@1904world.com if you would like to use our current DHL business rates to return your item rather than your local postage rates. If our DHL account rates are used, this rate will be deducted from your refund. 

! Returns after 14 days

! To make a refund you need to contact us by writing to us at shop@1904world.com , we will send you a Return Form and a Return Instruction

! As soon as we receive your package, we will examine your returned item(s). Providing that the goods are unworn, we will process your return and issue a refund to your original payment method (card or PayPal account). The time it will take for refunds to appear in your account depends on your bank/card issuerю

! The cost of the original shipping will be deducted from your refund

 

Returns received outside the above time frames will not be accepted.

 

* Within the order of the Government of the Russian Federation from September 27, 2007, No. 612: “Rules of Online Sale of Goods”

** In accordance with the federal law “Consumer Rights Protection” dated 07.02.1992 № 2300-1